The easier way to get client info with cue Timelines.

by | Jul 12, 2022 | Blog | 0 comments

Making sure that everyone is on the same page is an important aspect of any event. One of the reasons I took on the challenge of starting a new event management platform was that I wasn’t satisfied with the state of play in the industry, and the existing solutions were either unable or unwilling to adapt to the needs of the marketplace. Timelines is one of those areas that left something to be desired.

The platform I had been using most recently collected different types data for the same event in different ways, with the event timeline, forms, and music picker all being separate data collection points that didn’t sync with one another or the contract. This added needless complexity to the process, making more work for me, and more opportunities for things to be missed by my clients.

This is why when we developed cue’s Timeline feature, I followed a few simple rules to make sure it something that worked for businesses and clients alike:

  • Provide a similar user interface for both client and business, so that nothing gets lost in translation.
  • Include a single data entry point that defines the timeline, encapsulates forms at each milestone, and includes an easy-to-use music query tool.
  • Have the timeline pull critical contract information like event start and end time and overtime rules and rates, so everything is properly defined and everyone is on the same page from a contract perspective.
  • Provide core templates so that people who don’t have the time or experience to create their own can utilize these tools as quickly as possible, while allowing power users to create or modify every little detail in their forms.
  • Include the capability to edit forms per-event for complete customization

Our overriding goal is to simplify the lead management, contracting, payment and event planning processes so that you in turn can create great experiences for your clients. cue Timelines are just the tip of the iceberg when it comes to the full set of features that are already available and so many more coming in the future.